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We have learnt some valuable lessons over the years on how to maximise the transfer of knowledge and skill to developers and end-users of BI products, knowledge without which it would be impossible to take full advantage of your software investment. By adopting a blended approach of formal classroom training and on site, hands-on skills transfer we have enabled thousands of users to not only master the technical features of the software but also apply it in their everyday working environment. Formal classroom training comes in the form of fully equipped training rooms located in Cape Town and Durban, managed and operated by experienced, accredited BI trainers. Training courses can be customized in order to train users on their own data. This has proved to be helpful in closing the gap between business and technical knowledge, equipping information consumers to make better, informed decisions. |